Refund policy

We offer a 100% money back guarantee!

If you’re not completely satisfied with your purchase, we offer a refund or exchange. This policy lasts for 30 days.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

If you wish to exchange a damaged item for the same item, send us an email at and send your item to: 74-5587 Alapa St. #1-05 Kailua-Kona, Hawaii

To return your product, you should mail your product to:  Mālama Mushrooms 74-5587 Alapa St. #1-05 Kailua-Kona, Hawaii

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.